About Eric Teubert

Podlove Publisher Developer

Announcing Podlove Publisher 2.4 Beta

Hello there.

It’s time for a significant Publisher update. We are on the verge to release version 2.4 which focuses on tracking and analytics as well as general stability. See the preliminary changelog for details.

This time we decided to do a public beta test before unleashing the beast. If you feel adventurous, please try the Beta and let us know how it works for you.

How to get the 2.4 Beta

We distribute betas in a separate plugin. This plugin is not available through the WordPress plugin directory. You need to install it manually:

  1. Download the latest version: https://github.com/podlove/podlove-beta-tester/archive/master.zip
  2. In WordPress, go to Plugins > Add New and choose Upload Plugin
  3. Upload the zip file you downloaded in step 1.
  4. Once you have activated the plugin, go to Settings > Podlove Beta Tester and choose the beta you you want to join. Check for plugin updates and you should see a beta update (look at the version number). Note that you only see betas for plugins you have already installed (you need to have the “Podlove Publisher” plugin installed if you want to join its beta).

What to test

The most critical new component is a “Background Job” system.

Crunching numbers for Analytics takes time, especially for popular podcasts with many downloads. The old system was written optimistically and “let’s-hope-we-finish-before-we-run-out-of-time”-ish. That was certainly good enough for podcasts with a few hundred downloads per episode, but more likely a gamble for popular shows.
To solve this issue in a scaleable way, we built what is known as “background processing” or “queues”. That way we can break big tasks into small chunks and process them step by step.

Since this is the new backbone of Analytics, thorough testing is required. Please check the following:

  • totals per episode update (roughly) hourly
  • daily/weekly aggregates in the Analytics Dashboard update daily
  • in the new “Tools” section analytics recalculation can be started manually and the tasks finish within seconds or minutes (depending on how many total downloads your podcast has)

Apart from that, feel free to report any other bugs and oddities you may encounter.

Read the full changelog for details.

How to provide Feedback

Head over to https://community.podlove.org/c/podlove-publisher, open a new topic and share your issues, questions or delights.

Thank you :)

Publisher Weekly: Web Edition

The newsletter Publisher Weekly has found its way into the web. You can find an archive of all previous articles in our Podlove Community:

https://community.podlove.org/c/podlove-publisher/publisher-weekly

If you prefer an RSS feed to subscribe, your wishes have been heard:

https://community.podlove.org/c/podlove-publisher/publisher-weekly.rss

The web version of the newsletter is edited to make sense in that context and only contains the article of each letter. When you subscribe to the newsletter by email, you will receive it quicker and there is also a personal timely introduction.

So if you want the full scoop, I still recommend you go subscribe the traditional way. But if you prefer to read on the web or RSS, you now have a choice.

Introducing paid Podlove Publisher Support

Hi, I’m Eric.

I’m the guy who started developing the Podlove Publisher plugin more than three years ago with this commit. A year later, Podlove started to get significant support by donations and crowdfunding — from you. As I am the one who got the biggest chunk of it: Thank you!

Today, more than three years after the Podlove Publisher project started, I’m still here. And I’m just as excited to get us through the Roadmap as on day one. We have plenty ideas for how to improve the Podlove Publisher. The main constraint is time.

My aim is to make working on the Publisher, or other projects in the Podlove universe, a sustainable endeavor for me. Ideally full-time. Today I am taking the first step in that direction. Let me explain what I have worked on recently:

Professional Support for Podlove Publisher

According to WordPress we reached over 1000 active installs. Woohoo! While user numbers increased, so did the time we have to spend in our support channels. We have high standards to the quality of support we provide, but time spent answering questions is also time spent not working on the plugin.

Starting today, we offer private, professional support at publisher.podlove.org/support. I set up a ticket system where you can ask questions and get help in a confidential environment. All conversations will only be shared between you and our Support Agents (a fancy term for “me”). As of right now, every support request will be handled by me, the plugin developer, directly. So no matter if your questions are technical or not, I will be able to help. The support interface is english only, but please feel free to speak german.

There are three tiers for different requirements:

Basic — 5€ per month and podcast is the entry package for hobbyists. You get full access to the support system and your questions will be answered.

Business — 15€ per month and podcast is for professional podcasters who need quicker responses. This package includes “Backend Support”. If you like, you can let us login directly into your WordPress to find bugs and misconfigurations quickly.

Premium — 55€ per month and network is like the Business package, but for professional podcasters who are using WordPress Multisite for podcasts, no matter how many.

On a side note, this is a great way to regularly support Podlove Publisher development. Especially if you stayed away from traditional donations because you don’t get an invoice. With Podlove Publisher Support, you receive a proper invoice and can book it as an expense.

Get great support while helping to sustain continued development of the Podlove Publisher.

What does this mean for the existing channels?

GitHub Issues, our main support channel until now, will just be the bug tracker in the future. Free public support will always be available in our Podlove Community.

Oh, and before I forget, the Podlove Publisher has a cozy new home at publisher.podlove.org.

If you have any thoughts or feedback, please let us know in the comments or on Twitter (@ericteubert or @podlove_org).