At Podlove, we use GitHub issue pages for bug reports and in the last years there have been a lot of helpful feedback. We have also received a lot of support questions which was fine.
But in order to get to a more sustainable model for support we have recently opened the Podlove Community web site. This is the place where you can not only get in touch with developers but with all the other Podlove users too. So it should be your first address for posting questions, finding answers, sharing solutions, workflows and templates too.
There are categories for all major Podlove projects and we are also posting information about major releases there too so you can discuss and ask questions about it right there.
We hope you all join the Podlove Community and make it an ever better place to share your experiences. We closely follow the discussions and use the feedback to further improve our software and standards.